Our guide (Patricia) was knowledgable, pleasant, spoke good english and was considerate. I definitely think it was worth paying to see the upper tier and lower chambers. I would have rated this as a 5 star but our tour combined with another for the upper and lower bits so there were 20 people (or so) in those areas and it made a difference . The Colosseum was amazing a truly spectacular experience. Palatine Hill was interesting but for me the Colosseum was the jewel. Be prepared for lots of walking. Definitely worth seeing the chambers and upper tier.
We met at 8am and the line (or queue as I would say!) went on and on and that was an hour before the vatican opened. Our guide was excellent (Marchia) she was very knowledgable and chose interesting info to share and kept our attention the whole time. There are plenty of other early tours and it was busy but it never felt over crowded (which it must later in the day). I would recommend a smaller tour, our group of 10 was a perfect size. The Sistine Chapel and St Peters were amazing. I would highly recommend this tour
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