We stayed at the Palace Hotel. The room was very nice, the food in the restaurant was very nice. The Service was excellent. But.... there is major roadworks going on right at the front door, and when we arrived (in the rain by taxi), we had to be dropped off down the road and then drag all our luggage to the Hotel entrance. My 86 year old father (my travelling companion), has difficulty walking long distances,and to be dragging a heavy suitcase was not what we expected to have to do on our arrival. Also, I am a light sleeper, and the town clock chimed every hour (it is located just across the road from the Palace Hotel). On top of that, our room must have been in very close proximity to the dining room, as I could hear what sounded like people walking about, moving furniture, and the jingle of cutlery, while I was trying to get to sleep. We did the Grand Tour of Copenhagen on day one of our stay. I rate it 7/10. The castles tour on day 2 was quite good, but my father had to sit out of a couple of the walks due to no wheelchair availability. We did however get wheelchair hire at Tivoli Gardens, which was very nice. So all in all, I rate my stay in Copenhagen 6/10.