I was very disappointed with my excursion. We were not imformed that once we reached the square we needed to check in with the agents there and receive a ticket telling us which bus we could get on. I thought the whole idea of purchasing the tickets ahead of time from home assured us we could get on the bus. We waited for the next bus and were told me couldn't get on until we received a ticket and waited another hour for the next bus. Even when that bus came we barely made it on and they must have oversold for that bus as well because people were fighting over seats. What a disappointment. Never again.
This was a wonderful excursion. Due to a rain storm my party arrived about 5 minutes late. Our guide was very accomodating and did not make us feel bad. She was extremely knowledgeable and personable. We had a wonderful day in Dubrovnik.