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Sidney R

Sidney R

USA

May132013

Tour/Activity

Skip the Line: Vatican Museums Walking Tour including Sistine Chapel, Raphael's Rooms and St Peter's

Rome, Italy

My Rating
4 star rating: Recommended

My Review

What a pleasure it was not to have to stand in line. Although TERRIBLT crowded overall, having an excellent VIATOR guide certainly made all the difference. We arrived promptly, were escorted to the venue promptly, gained access to the museums promptly. Our guide, Rachael (from Ireland) was exceptional. Athough she could not control the MASSIVE amount of people or crowds, she was exceptionally knowledable and extremely profesional.

May122013

Tour/Activity

Rome Hop-On Hop-Off Sightseeing Tour

Rome, Italy

My Rating
2 star rating: It was OK, but could have been better

My Review

this is what you'd expect from a hop on hop off. Nothing great, nothing really wrong. The audio sound system broke down a few times. Otherwise the bus was on time, went the places it was supposed to. Just nothing special. VERY NOISY

Apr272013

Tour/Activity

Florida Everglades Airboat Adventure and Wildlife Encounter Ticket

Fort Lauderdale, Florida

My Rating
1 star rating: I do not recommend this

My Review

For all of our wonderful experiences and adventures with and through VIATOR over many years, this tour was, unfortunately and entire waste of time, energy and money. After driving to the everglades the day before leaving on a cruise from Ft. Lauderdale, we had high hopes of seeing magnificent wildlife roaming free, having an educational and informative guided tour and hungering for a second visit. Frankly, the junge cruise at DisneyWorld was 100% better. Only saw ONE alligator in the wild on our trip through the everglades. And, a few birds. The time and money was a waste and skip this one. (Not Viator's fault, but could not, in good recommend this to a discriminating traveller). The adjacent zoo was interesting with wildlife in captivity, but the airboat adventure was an airboat disaster!

Feb242013

Tour/Activity

Phuket Shared Departure Transfer

Phuket, Thailand

My Rating
5 star rating: Highly Recommended

My Review

Excellent, timely pickup/greeting at the Phuket Airport. Safe travel to resort. Very professional service. Great job!

Feb202013

Tour/Activity

Trekking and Rafting Adventure from Phuket

Phuket, Thailand

My Rating
3 star rating: Worth doing

My Review

This was an excursion of mixed feelings. Departure and pickup was about 30 late. During the 45 minutes of travel, it would have been nice for guide to speak about "something". Rafting was good but with pileups much like "It's A Small World" at Disney. Too many rafts too close. Good elephant ride.

Feb162013

Tour/Activity

Phuket Shared Arrival Transfer

Phuket, Thailand

My Rating
5 star rating: Highly Recommended

My Review
Exceptional. Very well organized, on time and professional.

Feb272012

Tour/Activity

Round-trip Transfer by High-Speed Maglev Train: Shanghai Pudong International Airport

Shanghai, China

My Rating
3 star rating: Worth doing

My Review

This was an adequate service. We were promptly met at PVG airport and escorted to the MagLev Train. The ride was quick and uneventful. Unfortunately, after arriving, we had to be transferred to another taxi cab for our ride to the hotel. This took approximately 25+ minutes additionally. In all, a taxi ride from the onset would have been faster overall and with less cost. Before booking the MagLev, I recommend checking how far the station is from your hotel. Again, the train was quick and reliable. Some additional concerns need to be addressed if you have a lot of luggage is this was a problem getting on and off the train. We ultimately decided to take a return taxi back to the PVG airport instead of taking the train. It was much faster for us this way.

Feb232012

Tour/Activity

Koh Samui 4WD Jeep Jungle Tour

Koh Samui, Thailand

My Rating
3 star rating: Worth doing

My Review

I was the only English speaking participant on the tour. It was average with a lot of driving and limited time at the venues. Overall, the tour was enjoyable, however not a home run. Be prepared for an open air jeep ride, lots of walking, average waterfalls, average lunch. In all a nice overview tour, but nothing to write home about.

Feb232012

Tour/Activity

Private Departure Transfer: Koh Samui Hotel to Airport

Koh Samui, Thailand

My Rating
4 star rating: Recommended

My Review

Pickup at hotel was timely. Arrived at airport promptly and without delay. Nice, new vehicle and excellent, courteous driver.

Feb222012

Tour/Activity

Private Arrival Transfer: Koh Samui Airport to Hotel

Koh Samui, Thailand

My Rating
2 star rating: It was OK, but could have been better

My Review

Representative was not waiting for me upon arrival. It took 15 minutes to find them. Ride to hotel was okay. Nothing special.

Feb182012

Tour/Activity

Hong Kong Shared Departure Transfer: Hotel to Airport

Hong Kong, Hong Kong

My Rating
3 star rating: Worth doing

My Review

Arrived on time. Again, too many out of the way stops before returning to the airport. Next time, we will take a private transfer. Time is too valuable.

Feb172012

Tour/Activity

Hong Kong Island Half-Day Tour

Hong Kong, Hong Kong

My Rating
4 star rating: Recommended

My Review
This is a good general overview of the island of Hong Kong. A welcome start for the first time visitor. Interesting, informative, but nothing too intellectually exceptional. Well organized and nicely done.

Feb162012

Tour/Activity

Symphony of Lights Hong Kong Harbor Night Cruise

Hong Kong, Hong Kong

My Rating
1 star rating: I do not recommend this

My Review
After much hype, this was a big disappointment. First, it was very expensive to hire a taxi from the hotel to the pier. Second, the light show itself was entirely a non-plus. One would have a better experience in New York City or Las Vegas. This tour took us around the harbor several times but the light display itself, was ho-hum. Many buildings on the shore with lit up light displays lasting 15 minutes or so, but overall not a good use of valuable vacation time.

Feb162012

Tour/Activity

Hong Kong Shared Arrival Transfer: Airport to Hotel

Hong Kong, Hong Kong

My Rating
2 star rating: It was OK, but could have been better

My Review
After a long overseas flight into Hong Kong, I expected to be met at the arrival lounge. While I finally connected with my contact, it was because I searched him out and not vice versa. It would have been nicer to have my name on a card at arrival halls instead of the name of the tour operator. Although bus service was nice, there are many other options available for hotel transfer including rapid transit. May consider using that instead next time.

Feb212010

Tour/Activity

Private Departure Transfer: Hotel to Bangkok Airport

Bangkok, Thailand

My Rating
5 star rating: Highly Recommended

My Review
Very well organized, on time, professional and a pleasure to use this service. Will use again.

Feb192010

Tour/Activity

Private Arrival Transfer: Bangkok Airport to Hotel

Bangkok, Thailand

My Rating
5 star rating: Highly Recommended

My Review
Very well organized, professional and good value. A pleasure to have used this service beforee and will use again.

Feb152010

Tour/Activity

Phuket Half-Day Safari Tour

Phuket, Thailand

My Rating
2 star rating: It was OK, but could have been better

My Review
Mass production tourist processing. Staff seemed unengaged and distant. Somewhat disorganized as compared to past times we took this tour. It seems the young generation even in Phuket has been infected with lack of service, lack of caring and money oriented attitudes.

May012009

Tour/Activity

London Pass

London, United Kingdom

My Rating
2 star rating: It was OK, but could have been better

My Review
We purchased a 6 day pass. Had difficulties with the card at several venues. No way to reach the office by telephone on Sunday, so we lost a day. This is a good deal; however, you will be best advised to plan ahead with the venues you are going to visit. Best use is multiple days with 3-4 events per day.

Feb112009

Tour/Activity

New Territories of Hong Kong 'The Land Between' Tour

Hong Kong, Hong Kong

My Rating
4 star rating: Recommended

My Review
Following the Hong Kong City tour, this was a welcome addition. Very informative, very off the beaten track and quite interesting. Restaurant for lunch could have been better, however, the enthusiastic and well-informed guide made up for the shortfall. Well done!

Feb202008

Tour/Activity

London Heathrow Airport Departure Shuttle Transfer

London, United Kingdom

My Rating
5 star rating: Highly Recommended

My Review
Exemplary service. Excellent, new mini-coach, very attentive and patient driver, highly professional service all around. We will definitely use this service again next time we require transfers in and through London, England.

Feb242007

Tour/Activity

Thailand's Ayutthaya Temples and River Cruise from Bangkok

Bangkok, Thailand

My Rating
4 star rating: Recommended

My Review
Very well organized and executed tour. Logistics were excellent, guide was very knowledgeable and spoke fluent English. Itinerary was quite interesting and varied. Well-paced and highly informative. Although we came across other tour groups during our day, we never felt rushed nor crowded. Ample rest stops available all day. A highlight was the excellent river cruise during the afternoon including a fabulous lunch and beautiful sites all along the way. We met a delightful number of other travellers from all over the world, several of which we hope to remain in touch with. All of our expectations were met except for some longer than expected waits while connecting with other passengers at the central departure point early in the day.

In all, definitely worth doing during your visit to Bangkok. Viator is highly professional all the way. We appreciated being personally phoned at our hotel the night before to both confirm our reservation and receiving notification of timing for our pickup and drop off.

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