Kevin H

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Kevin H

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Aug122013

Tour/Activity

Skip the Line: Venice in One Day Including Boat Tour

Venice, Italy

My Rating
5 star rating: Highly Recommended

My Review

A great introduction to Venice. Guides were superb (one for the walking portion and another one for the canal boat) although the tours were not together, they were not one after the other. We had to wait 5 hours for the Grand canal tour, but the walkign tour ended near our hotel, so we rested.

Aug072013

Tour/Activity

Tuscany Towns and Chianti Wine-Tasting Tour from Florence: Siena and Pisa

Florence, Italy

My Rating
2 star rating: It was OK, but could have been better

My Review

For me and my sister everything went as planned. THe guide in Siena was amazing (which takes up the morning) although its a bumpy road getting there, and the wine tasting at Machivelli's villa along with lunch went well. This is where the tour operator screwed up. On the way to Pisa (instead of earlier in the morning) the guide announced who had bought the skip the line to climb up the tower. One family of five was left off the list, and the guide called back to the company and could not resolve it although the family clearly had a voucher that stated they were entitled to the climb. As it turned out my sister and another couple did not want to climb, so we had 3 extra tickets for the family, but they needed two more. As we waited for our time to go up the tower (nearly two hours), the tour operator still would not authorize the purchase of tickets for the family. So as we were waiting to go up, an older couple gave the family of five their tickets so that the family could all go up together (mine you that the other three tickets ere only available because three people had decided not to climb). THe older couple were promised a later time to climb as the guide tried to work it out with the tour operator, but in fact they wanted the older couple to pay AGAIN to go up. This is unacceptable. THe rest of us were waiting at the point for return to Florence, and could not find the guide, no one knew where she was. We waited over an hour for her to show back up just to ask the older couple to pay again for their chance to climb. It was unsatisfactory. We returned to Florence, tired and grumpy for what promised to be a great day until we got to Pisa. Do not do this trip with this tour operator they do not know how to treat customers with respect and consideration. That was just unfortunate.

Aug032013

Tour/Activity

Pompeii and Amalfi Coast Small Group Day Trip from Rome

Rome, Italy

My Rating
4 star rating: Recommended

My Review

We enjoyed this tour, the Amalfi coast is beautiful, and the Pompeii tour was quick and insightful (great guide at Pompeii). For the rest of the trip the driver was supposed to be the guide, but our driver was not knowledgeable about anything but current Italian politics. THe driver pretended to know things (he made up facts and history) when people asked him questions or he felt he needed say something, but we all learned quickly not to ask him any questions as he would either answer a question that wasn't asked, or just lie. Do not expect Aventuro Bellisimo to provide a driver who is also a guide, just enjoy the ride and hope the driver stays quiet.

Aug022013

Tour/Activity

Vatican VIP Experience: Exclusive Breakfast at the Vatican with Early Access to Vatican Museum and Sistine Chapel

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

One of the best tours I've ever taken. The guide was fantastic, she knew all the details, and gave us the best tour of the museum and St. Peter's. Dark Rome did this tour, and it was great to have the only American guide who had the accesses to give it.

Sep222012

Tour/Activity

Sydney Taronga Zoo General Entry Ticket and Wild Australia Experience

Sydney, Australia

My Rating
5 star rating: Highly Recommended

My Review

One of the best tours there is. I great look (and feel) of the fantastic animals. THe guide was fantastic, and knowledgeable. Loved i and highly recommend to all. Better than the safaris around Sydney!

Sep212012

Tour/Activity

Sydney Tower Restaurant Buffet

Sydney, Australia

My Rating
1 star rating: I do not recommend this

My Review

Service was horrible as well as the food. If you want to get a view just go to the bar. Don't bother with the dinner.

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