Clair M

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Clair M

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Apr162013

Tour/Activity

Santiago City Sightseeing Tour

Santiago, Chile

My Rating
1 star rating: I do not recommend this

My Review

I'm sorry to say the quality of the offer was very poor and unlike the standard we received from other tours with Viator (see review for Private Walking Tour, Santiago like a Local) and other providers. Some of the items listed on the itinerary were not visited and some which we hadn't asked for were included. Such as the visit to the tourist shop where the driver and guide appeared to drink free coffee whilst we were shut on our own into a shop and were persuaded to buy things we had no wish to buy. The quality of the information provided was very limited and the driver told us that we were with a 'trainee' which turned out to be his son-in-law. We also thought that some of the commentary was quite 'political' and projected their own views about certain matters - maybe we're just too British. We thought we had paid for a professional and knowledgable tour guide and whilst he seemed a very nice chap unfortunately it was amateur at best. With the right coaching and training, he could be great. General appearance and the quality of the vehicle also needs to be reviewed in our opinion. We tried to make the best of it but didn't enjoy the experience.

Apr132013

Tour/Activity

Santiago Like a Local: Private Walking Tour with Coffee, Markets, Street Food and San Cristobal Hill

Santiago, Chile

My Rating
5 star rating: Highly Recommended

My Review

(see review for Private Walking Tour, Santiago like a Local). Our tour guide was Gladys and she was excellent in every way. Can't recommend this half day tour with her enough - we wish all of our tours this week had been with Gladys, such was her knowledge of the subject matter, country and culture. She had excellent English, was and looked very professional and was fun - she joined in our English humour. Fascinating day, the best tour we did as it gives you a great introduction and background to the city and country you're in. If there's one thing you do in Santiago, do this tour. A very nice lady. Thank you Gladys - you're a credit to your employer.

My Photos

  • Me with Gladys, our Guide

Apr122013

Tour/Activity

Chilean Folklore Show and Dinner with Transport

Santiago, Chile

My Rating
4 star rating: Recommended

My Review

Surpisingly good food for such an event - it was our first night and was a great introduction to Chilean food. The show was 'touristy' but fun all the same. The driver and waiters did their utmost to help us and were much fun. My only criticism is value for money - it's expensive for what it is but we are glad we did it.

My Photos

  • Folklore Show

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