The trip was pleasant enough and the staff were quite accomodating.................BUT......they do not allocate seats!!! We booked this ferry months in advance and to arrive at the wharf and find that you had to fight for a seat, ridiculous...some people, including some our our party, had to be taken upstairs to the crew quarters because there were not enough seats !!!! Simple solution, allocate seats when you book your tickets. Wouldnt recommend this becuase of this, too difficult !!