• USD ($)
  • English
Carol C

Report problem

My Profile

Carol C

This member is not sharing any profile information publicly.

Sep042012

Tour/Activity

New York Arrival Shuttle Transfer: Airport to Private Residences

New York City, New York

My Rating
1 star rating: I do not recommend this

My Review

My flight was delayed and I called the van company to advise them of my new arrival time. They advised that was no problem. When I arrived at the JFK airport and checked in with the van company, the dispatcher said the driver would arrive in 25 minute, but I waited 1 1/2 hours. During that time, I kept calling them about every 30 minutes and the call would mysteriously disconnect. In my last call, I was furious and another dispatcher confirmed the driver would arrive in 10 minutes which actually was 30 minutes more. In short, I was discussed with the shuttles' service for that evening.

Aug302012

Tour/Activity

New York Departure Shuttle Transfer: Private Residences to Airport

New York City, New York

My Rating
5 star rating: Highly Recommended

My Review

Please note: The date Traveled 8/30/12 was an exceedingly pleasant ride. The driver was punctual, courteous, and I was very comfortable. Super Shuttle should hire more drivers like that gentleman. That ride was from my home to JFK Airport. Thank you to the driver!

I previously submitted a negative review. That review was for my pick up on September 4, 2012 from JFK Airport to my home. The dispatcher gave exceedingly terrible service.

Viator uses cookies to improve your experience on our website. Learn more about how we use cookies and how to change your cookie settings | Close message