My first hot-air balloon ride was wonderful. The company was professional, efficient and took safety first as their priority and that's a really good thing. For you first timers, you should note that you may not get to fly on the day you choose because of weather constraints. So when booking this tour, you should plan to have alternate days to do this tour. Optimal hot-air ballooning, clear skies, wind gusts limited to 5 mph. One last thing, take bug repellent, the take off area is generally a big clearing and well bugs galore. Enjoy!