The driver was waiting us even after a delay of our flight in 15 minutes with identification of my name, according established on our booking. The vehicle was clean and in a good state. The driver shows well attencious during the trip to downtown hotel, but did not speak english, so our basic talking as tourists in a foreign country can not flow. Regarding the payment, the credit card used only was debted after the service done. I will recommend this site to this kind of service.