Laura M
My Profile
Laura M
USA
My Viator Contributions
Laura M's reviews and photos on Viator.com
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May242008
New Orleans Power Pass™
Tour / Activity
My Rating: 
Location: New Orleans, Louisiana
My Review: We originally booked the New Orleans Power Pass in March of 2007 and ended up coming down with the flu and spending the entire trip sick in the hotel room. Viator was so great when we got home we e-mailed them and explained the situation. We were told to let them know when we decided to re-book. Soon after, we got pregnant with our third child and didn't travel during the pregnancy. An opportunity came up for us to take a vacation 14 months after the initial booking. One email to request if we could still take the booking and we were told all we had to do was pick the day. We didn't have to pay anything extra for changing the initial travel plans or for anything else. Absolutely no hassles at all and everything advertised was included exactly as promised. The only thing that I would have done differently was to get the pass for more than two days because it definitely saves a ton of money! Thanks for taking care of us as a customer and keeping to every word in your advertisement.
