Really satisfied. We had too much luggage for a happy Maglev trip and I asked to change to car transportation from the hotel to the airport, and this was quickly organized. Our guide was very helpful at the airport.
Frank always seemed to want to go away ... he walked faster than us. He didn't bother to get us the senior discount at the Shanghai World Financial Center, which we didn't really want to see. He also wanted to go to the Auto Salon which had no interest for us. Worth it only if you have seen nothing of Shanghai yet, which was not the case with us, as we'd been there for two days and had already seen about all he wanted us to see ...
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