The tour is great and we enjoyed it very muh. However, I will give it 3 stars only because to the local French guide in Chamonix. He did not accompany the group anywhere and gave very poor instructions about getting to the tour bus for the return journey. We were able to return to the bus in time because we have extensive travel experience. When one tourist was late, the guide was extremely rude and was disgusted that people from some parts of the world didn't know how to read a map. I have never come across such a tour guide and hope to never do in the future.
This is a good day trip from Brussels. Both Ghent and Bruges are beautiful and I enjoyed the tour. Our guide was informative but he took us to a very expensive restaurant (lunch was self-pay) while there were much more reasonable restaurants right next door. Two senior ladies were lost in Ghent and while we waited or an extra 15 mins for them to return (they never did) I think if the guide had gone back to search for them he would have found them. Ghent is a small town and it was a walking tour. The other downer was that it was cloudy and drizzling that day. I am sure the pictures would be even more gorgeous on a clear day. Overall a good day trip!
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