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Lillian H

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Lillian H

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Oct132012

Tour/Activity

Half Day Tour of Peterhof (Petrodvorets)

St. Petersburg, Russian Federation

My Rating
3 star rating: Worth doing

My Review

This was great! Their was only three of us and the tour guide took his time with us. However, I am not sure he had a lot of knowledge about Peter's the great's house because he didn't really have a lot to talk about as far as history of the place

Oct102012

Tour/Activity

Tour of Pushkin (Tsarskoye Selo) and Catherine Palace

St. Petersburg, Russian Federation

My Rating
5 star rating: Highly Recommended

My Review

The tour guide was excellent here. She had a lot of knowledge and was able to tell us about the history of the Catherine and had answers for all of the questions. The place is unbelievable, a must to see!

Oct092012

Tour/Activity

Grand Tour of St Petersburg

St. Petersburg, Russian Federation

My Rating
1 star rating: I do not recommend this

My Review

We had a terrible tour guide! So at the end of each tour, they ask you for a survey to complete. So I did it the next day and gave it to the next tour guide since they can read their own reviews. So the manager of the tour company called me at the hotel, and was very receptive. She made arrangements for the next day tour guide to take us back to the places we wanted to see again. The lunch was awful as well, they put us in a place where we could not choose our meal and when my mother said she wanted something different, the waiter said we would have to pay, and my mother said no!, so they just sneered at us and then they took her plate of food away and didn't give anything else to eat! The tour guide was not there, and when she came back, she had no way of correcting the situation. This tour guide said that she doesn't really worked with the company that we booked the tour with, so she kept calling the manager with our complaints, but nothing was done on the tour to make us happy. But when I did the survey, that's when she made things somewhat right. However, when we went back to Peter and Paul's fortress again, we wanted to go back into the church and we HAD to pay to get in! The tour guide should of taken care of it for us! This tour was very expensive for what the tour was. This grand tour does not include a walking tour of sights that are "IN" St. .Petersburg. Such as monuments, parks, etc. which I think a Grand Tour should include. Very Expensive for this tour!

Oct082012

Tour/Activity

St Petersburg Airport Arrival Transfer

St. Petersburg, Russian Federation

My Rating
2 star rating: It was OK, but could have been better

My Review

Driver was there when we arrived to St.Petersburg, however he was not very nice and when he saw our luggage, he only took my mothers and left me to take my own to the car which was a walk to get to. You need to order your taxi before you go, it is very difficult to get one and they will charge you close to 100.00 to go. That goes for any place you stay in Russia, You need to order your taxi in advance through the hotel you stay at! And expect and Hour for the taxi to come.

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