We had a very enjoyable visit to Kensington Palace on last month. We were greeted very warmly by the staff and began our visit on a very rainy morning in the cafe. Prices were resonable and the food quality was good.
The staff throughout the Palace were helpful, informative, and made us feel very welcomed at the Palace.
We were impressed at the pace we were able to visit. There was a "no rush" pace that we had not seen at other attactions of this type.
The one slight disappointment was the Diana display. It was small and seemed to do her a slight injustice.
We would reccomend Kensington Palace 100%