The one Viator voucher is exchanged at the excursion office for two tickets, one for the morning sightseeing trip and one for the afternoon trip. It is a busy office so arrive in plenty of time to exchange the voucher. Morning trip is as you expect and are dropped off near where you started leaving you plenty of time for your own lunch. The afternoon trip does what it says with ample stops etc. Excellent coach and driver, it may not happen in all cases but the guide was the same person on both trips.
This was our first experience of booking with Viator and it all went very well. As for the trip itself, we booked the full day trip and you do need all day to experience everything and have enough time for meals, drinks etc. The return coach was on time but may not be the one you came in so check before boarding. Overall an excellent day out.
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