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San Francisco, California
Had trouble with the tickets at the enterance to The California Academy of Sciences. We did not have a printer avaible when we ordered the tickets and they could not find our order.
Someone went and got their ipad and we accessed our E-mail and then they were able to process our tickets. Your ad said all you need is a drivers license and the tickets would be available ---Not so!
Note from Viator
Thank you for your feedback!
Please note, our voucher lists the following information "Please present your voucher and photo identification on the day you have chosen to visit the California Academy of Sciences". We do need you to bring your photo ID with you on the day of your tour - but we also need the voucher to be presented.
I hope this information helps you, and future travelers!
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