Basseterre, St Kitts
Poor organization by the staff at port. The driver who was also the tour guide was very poor, and didn't provide us with any information about the island. He would just point out places as we went by, that we could have read off the signs on the buildings. Would definitely not recommend to anyone.
Castries, Saint Lucia
The Zipline and Aerial Tram was a great experience, however, had i had known that transportation from the ship was not provided I would have not bought the tour. I ended up having to pay the cost of the Zipline adventure just to take a cab to the location. I had to phone many times costing my a fortune in cell phone bills in trying to find out how I was going to get from the ship to the Zipline. This whole experience almost ruined my trip.
Note from Viator
Thank you for your feedback!
We apologize that the tour did not live up to your expectations, however we wanted to clarify the departure location for yourself, and future guests who may be reading this review.
Please note - the departure point on our website lists the following information:
Departure Point: Tour departs from the park located in Chassin, St. Lucia, approximately 4.6 miles (7.4km) from the cruise ship port
I hope this information helps. Thank you again for your feedback, and Happy Travels.
© 1997–2014 Viator, Inc. 330204 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.