San Juan, Puerto Rico
Although I requested a sedan for wheelchair accessibility, the company showed up with a large van that was not wheelchair accessible. They reported that they were not told by Viator that wheelchair access was needed. They eventually provided a wheelchair accessible vehicle, after delaying my trip to return the other vehicle and to obtain the wheelchair accessible vehicle. The return trip was fine as they were fully aware of the need for wheelchair accessibility!
© 1997–2014 Viator, Inc. 330251b All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.