Las Vegas, Nevada
The organization from Viator was nearly perfect. Easy, confirmed and safe booking online, hotel pick up in time.
The Grand Canyon was fantastic. It could be a great experience. We had a short photo stop at Hoover Dam, and a comfort stop at Arizona Gateway, then onto the Grand Canyon via the Joshua Tree Forest. This tour was great to the point - we were on a double-Decker bus with excellent view of everything. After Joshua Tree Forest we were transfer to a dirt bus (about 20 miles from the canyon), we were prepared for a hair raising bumpy ride on a single-decker bus for approx 15 miles. It completely understandable, that the luxury double-decker bus can't get down there, it’s too delicate for that. The problem was that people in our group were not treated equally – 50 of us got two older but still very decent coach buses and 30 people got an old ruin with hard seats and filthy dirty windows (it was quite unfortunate because an every view was a photo opportunity there). I’ve been in 20 countries including Asian and African and have never got a bus like that. This definitely spoiled the moment and pretty much ruined the trip.
Anyhow seeing the Grand Canyon was totally breathtaking and an experience we will never forget! Couple words about timing. We had 4 hours effective time. However, this was barely enough time for us just to look around (we didn’t book any extra activities) and it’s for sure too short to fully enjoy the helicopter tour, the boat ride and skywalk. As a result we were hanging around more than an hour waiting for people who missed the bus leaving the Grand Canyon because they had the helicopter tour.
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