Los Angeles, California
The ticketing process was very confusing as you had to wait in line at the Queen Mary instead of being able to go right in. The submarine that I included in the tour was listing and taking on water so we could not visit that at all. Other information about the various parts of the tour were difficult to obtain and there were no instructions to direct us to certain tours, etc. I was very disappointed in purchasing the tours ahead of time as a lot of the items were not possible to do and so it was a waste of money. Very disorganized and disappointing.