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Aug012014

Tour/Activity

Rome by Night Tour

Rome, Italy

My Rating
4 star rating: Recommended

My Review

Wonderful! A good combination of bus and walking.

Jul302014

Tour/Activity

Lisbon Super Saver: Lisbon Sightseeing Tour and Sintra, Cascais and Estoril Coast Day Trip

Lisbon, Portugal

My Rating
5 star rating: Highly Recommended

My Review

Spectacular! Saw so much and the guide was passionate and very knowledgeable.

Jul282014

Tour/Activity

Panoramic Madrid Sightseeing Tour

Madrid, Spain

My Rating
1 star rating: I do not recommend this

My Review

We went on the 9:00 am tour on July 28, 2014. The tour guide, a middle aged woman with short dark hair and glasses was the rudest person I think I have ever encountered in my life. She was abrupt with guests and very brusque and irritated throughout the tour. She yelled at the driver and make an extremely rude comment about him over the PA system on the bus. The driver remained calm and professional throughout his ordeal with this woman. She made me feel unsafe as she yelled at the driver to go, go, go in Spanish and if a vehicle got in front of the bus and the driver had to slow down, she would slap the partition in front of her and yell something in Spanish. Back at the office, I spoke with a young man who seemed to know exactly what I was talking about with regard to this tour guide. However, when I asked to speak with a manager, a very nonchalant woman came over and had me fill in a form with my complaint about this guide and then told me I had to take the form to a government office downtown. I said this was not good enough and I wanted to know what the tour operator was going to do about my complaint. She said they would wait until they heard from the government office. We loved Madrid but this experience has created a less than savoury memory of our time there and this tour did not live up to all of the other experiences we have enjoyed over the years dealing with Viator. If this had been our only encounter with Viator, we would not use Viator again. We had come to depend on Viator for excellence.

Jul242014

Tour/Activity

4-Day Spanish Mediterranean Cities Tour: Valencia and Barcelona from Madrid

Madrid, Spain

My Rating
5 star rating: Highly Recommended

My Review

From meeting our tour guide, Carlos, on the first day to saying good bye to him on the last, this trip was spectacular! He was so knowledgeable and passionate about Spain and all that we saw. He made excellent suggestions of things to see and places to eat and even foods to try. We enjoyed every minute of this tour.

Jul102014

Tour/Activity

Bavarian Beer and Food Evening Tour in Munich

Munich, Germany

My Rating
5 star rating: Highly Recommended

My Review

After spending a very sombre and heavy day at Dauchau Concentration Camp, this light, fun evening was just what we needed to lighten the mood. Interestingly we had the same guide for this tour as we had for the Dauchau tour. This Irishman was equally knowledgeable and passionate about his Bavarian food and beer. He really went out of his way to make this a fun night filled with new experiences for us.

Jul102014

Tour/Activity

Dachau Concentration Camp Memorial Small Group Tour from Munich

Munich, Germany

My Rating
5 star rating: Highly Recommended

My Review

Eerily spectacular, hauntingly educational! Our tour guide, interestingly an a very knowledgeable and passionate guy from Ireland, made the tour one of the best I've ever been on. A wonderful memorial to the countless victims of man's inhumanity to his fellow man, very tasteful and not sensationalized.

Jul082014

Tour/Activity

Overnight Frankfurt to Munich - Romantic Road, Rothenburg

Frankfurt, concludes Munich, Germany

My Rating
5 star rating: Highly Recommended

My Review

Loved every minute! The Goldene Rose Boutique Hotel in Rothenburg was sensational. Beautifully refinished rooms and a delicious breakfast.

Aug042013

Tour/Activity

3-Day Italy Trip: Naples, Pompeii, Sorrento and Capri

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

Absolutely one of the best trips we have been on. Not having been on a bus tour before, we really didn't know what to expect but our expectations weren't very high. Well, everything went so well from pick up at our hotel in Rome to delicious three and four course meals to well organized tours with well informed guides to absolutely breath-taking scenery. The Pompeii ruins were eerily magnificent, the Blue Grotto was awesomely spectacular, the bus ride to the quaint but beautiful village on top of the mountain on Capri took your breath away. Our hotel in Sorrento (the Grand Hotel Capodimonte) was unbelievable. It literally hangs on the mountainside with spectacular terrace views everywhere of Sorrento and the bay. The rooms are gorgeous, the service was impeccable and the food was delicious. The hotel's staff could not be more welcoming, helpful and accommodating. If there was one shortcoming with this tour, it was that the walking tour of Naples was too short. This tour ended our five week European vacation on a very high note. We are so happy we chose this tour.

Jul312013

Tour/Activity

Leaning Tower of Pisa Tickets

Pisa, Italy

My Rating
3 star rating: Worth doing

My Review

Not really a skip the line tour, you simply meet the representative at a café across the street, and are handed tickets. Then you have to line up to go in for the climb to the top to see the views. You are pretty much on your own.

Jul312013

Tour/Activity

Pisa City Hop-on Hop-off Tour

Pisa, Italy

My Rating
4 star rating: Recommended

My Review

A great way to get oriented in the city. Great views and very nice staff on the bus. Glad we did it.

Jul252013

Tour/Activity

Skip the Line: Vatican Museums Walking Tour including Sistine Chapel, Raphael's Rooms and St Peter's

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

We had a very knowledgeable, passionate guide who whisked us past the crowds to see all the opulent, extravagance that is the Vatican. The Sistine Chapel is spectacular.

Jul242013

Tour/Activity

Rome Hop-On Hop-Off Sightseeing Tour

Rome, Italy

My Rating
4 star rating: Recommended

My Review

A great way to get oriented in this spectacular city. We enjoyed being able to get on and off at the various attractions. The stops were quite convenient and make seeing everything you want to see a breeze.

Jul232013

Tour/Activity

Skip the Line: Florence Accademia and Uffizi Gallery Tour

Florence, Italy

My Rating
5 star rating: Highly Recommended

My Review

Comprehensive tours by passionate, informed guides who whisk you past the crowds to see everything you need to see in these spectacular galleries.

Jul222013

Tour/Activity

Florence City Hop-on Hop-off Tour

Florence, Italy

My Rating
4 star rating: Recommended

My Review

A great way to get oriented in this splendid city.

Jul212013

Tour/Activity

Geneva City Tour and Boat Cruise

Geneva, Switzerland

My Rating
4 star rating: Recommended

My Review

The boat cruise was the saving grace. It was a wonderful way to see some spectacular sights and views after a rather lacklustre bus tour in a very hot bus with air-conditioning that has seen better days. The little train ride through old town was the only highlight of the bus tour portion.

Jul192013

Tour/Activity

Monaco and Eze Small Group Day Trip from Cannes

Cannes, France

My Rating
5 star rating: Highly Recommended

My Review

Our guide, Rolf was amazing: so informed, so gracious, so hospitable. We loved every second of this day long trip. It also included tours of Antibes and Nice as well as the hills and a waterfall along the Cote d'Azur. Spectacular views and breath-taking scenery.

Jul172013

Tour/Activity

Nice Hop-On Hop-Off Tour

Nice, France

My Rating
3 star rating: Worth doing

My Review

Stops are very hard to find, initially, to get on the bus. It is however a great way to orient oneself to the city. The trip to the village at the top of the hill was, for us, the highlight. The quaintness of the village and the spectacular views made up for our frustration trying to find a stop to get onto the bus.

Jul152013

Tour/Activity

Provence Countryside Small-Group Day Trip from Cannes

Cannes, France

My Rating
5 star rating: Highly Recommended

My Review

Rolf, our driver and tour guide was amazing. He was so well-informed and so personable, he made the day long trip so enjoyable.

Jul122013

Tour/Activity

Montparnasse Tower 56th Floor Observation Deck

Paris, France

My Rating
1 star rating: I do not recommend this

My Review

Give this one a miss. The view is nice but you can get pretty much the same one for free from the churchyard of the Sacred Heart of Jesus Basilica on the hill overlooking Paris

Jul112013

Tour/Activity

Small-Group Day Trip from Paris: Tour of the Ypres Salient WWI Battlefield in Belgian Flanders

Paris, France

My Rating
5 star rating: Highly Recommended

My Review

A very emotional day! The enormity of the sacrifice made by our Canadian and Allied Veterans is at once poignantly obvious. We are so proud of Canada's contributions and of the spectacular war memorial erected in honour of these brave people who made the ultimate sacrifice for our freedom. Our Parisian driver and our very knowledgeable guide from Belgium made this trip a most educational and enjoyable day.

Jul102013

Tour/Activity

Skip the Line: Paris Louvre Museum Guided Tour

Paris, France

My Rating
5 star rating: Highly Recommended

My Review

Wow! What a wonderful time we had as our passionate, well-informed guide led us past the crowds to see everything we needed to see in this spectacular museum.

Jul092013

Tour/Activity

Skip the Line: Small-Group Eiffel Tower Sunset Tour

Paris, France

My Rating
5 star rating: Highly Recommended

My Review

Spectacular views! Knowledgeable guide.

Jul082013

Tour/Activity

Paris City Hop-on Hop-off Tour

Paris, France

My Rating
4 star rating: Recommended

My Review

A great way to get oneself oriented to this magnificent city.

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