My husband and I signed up for this tour as day trip while staying in Phuket. The majority of the day was spent in transportation, starting with our 7 am pickup to get to the pier. The ferry to Phi Phi left at about 8:45. As you near the part of Phi Phi that is famous, there is an announcement on the ferry that because our boat is too big, we can't actually go to close so from afar they point out the sights (which were the main sights we thought we'd be seeing). We then made a stop to drop off passengers at the main dock in Phi Phi at about 11. At about 11:15, we had to transfer to a longboat to get dropped off on a small beach. They then announced we would have 45 minutes to snorkel, at which point you get back on another boat and they drive you 100 feet out to snorkel. The snorkeling was not good and there were about 15 other boats around us. At about 12:30 we went back to the beach for a buffet lunch, which was one of the worst meals I had while in Thailand. You then have until about 2:00 to sit on the beach before going back for another long ferry ride and then ride back to your hotel. I felt like the information on Viator's website was misleading and the tour was not at all what I expected. I wish we could get our day back and spend it at the beach instead!
Note from Viator
Thank you for your feedback! We are very sorry to hear your tour did not meet your expectations. We are currently looking into your concerns regarding this tour and our customer support team will be emailing you if they require any further information. Thank you again for traveling with Viator and we hope you enjoyed your vacation!
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