The bus arrived early and the driver was cheerful and helpful. We then had our most comfortable trip yet to Brisbane Airport where we arrived in good time for our flight. The driving was of a high standard (I used to have a fleet of 4,000 vehicles) which ensured passenger comfort and confidence. The downside mentioned later was reversed by this experience.
This was a significant improvement for our arrival transfer on 18 January - here the air conditioning was not working and the driving was not much of an example!
Gold Coast, Australia
Not much of a welcoming trip to Queensland. No air conditioning. (Vehicle should have been taken out of service). Driving poor and erratic. A disappointing customer experience.
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