It was a smooth transfer to the hotel.
Dubai, United Arab Emirates
Great tour. Really enjoyed it. When we hopped on the bus, we were convinced by a rep to add an extra day to our original tour so we paid for a second day but we realized after the tour that one day would have been sufficient.
Really enjoyed this tour. I would definitely recommend it .
After a long flight from Canada to Spain and having reserve a shuttle to my hotel I expected a smooth process. Unfortunately, it took me 20 minutes to find the location of the shuttle. You would expect to have better instructions on how to get to the pick up place or a representative in a central area at the arrival to greet you. We were 4 persons booked on that shuttle and we all found the instructions unclear and frustrating. My friend who was arriving on a different flight had the same problem and when she found the pick up place there was no one waiting for her. She had to call and wait for a driver. Totally unacceptable. You need to review your process.
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