Los Angeles, California
We were extremely upset and totally disappointed with this tour as the itinerary states quite clearly that we would get 1.5 hours at universal city walk , the driver said you have 45 mins ! Absolutely no time for dining or a leisurely walk , when I questioned this , I was told they NEVER stop there that long ! Also when we went to Hollywood the driver told us which shop we could use the bathroom with out having to buy anything ! Felt he was connected to this establishment , as we had no problems with using the facility's of other stores .
Note from Viator
Thank you for your feedback. We have forwarded your comments on to our tour operator to review so we can ensure that our listing is correct and up-to-date. We're sorry to hear that your experience was unsatisfactory however we do hope you enjoyed the rest of your vacation. We look forward to being of service to you in the future. Happy Travels!
Anaheim - Buena Park, California
Great service , all went well , had a fun day and all went well with the transport.
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