London, United Kingdom
Our Tour Guide-Richard was wonderful !
He was very professional, knowledgeable and friendly. He was, caring and enthusiastic, not to mention VERY patient and polite with the coach driver ( unfortunately don't re-call his name), who gave Richard a VERY difficult time about the microphone in the coach. The microphone was sensitive to static and somewhat defective ! At one point, the coach driver scolded Richard and told him that it was annoying ....said this in the coach while driving in everyone's presence, instead of telling the poor guy in private ! Again, we wish that we remembered the driver's name
Overall, and in spite of the rude, outspoken and insensitive driver, Richard was great and this tour was very enjoyable and educational. We recommend it and we would do it again !
London, United Kingdom
We enjoyed it very much and would do it again. Some of the " hop on and hop off" coaches have a Tour Guide narrating on board and some don't ( depends on which line you ride). We preferred and enjoyed more the coaches with the Tour Guides on them, hence these are the ones that we highly recommend.
I ened-up being the only person in the tour, since others had cancelled ! I was highly grateful and impressed that the tour had not been cancelled. I enjoyed the tour and felt like I had my own private tour guide, which is essentailly what I ended-up having. The tour guide -Gunner was a thoughtful and patient gentleman, who was kind enough to take some photos of me . I didn;t feel "short changed" nor rushed. On the contrary, the complete tour was still provided with excellent customer service with professionalism and respect. I was picked-up and dropped off at the hotel . The tour guide was forthcomung, knowlegeable, good sense of humor and approachable. I'm very thankful that his boss-David did not cancel the tour and I personally called him the following day to thank him. Needless, to say, I reccommend this company and the tour. I wish that I had also taken the Downtown Portland Tour, but regretfully, I didn' !
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