This was a great tour! We were picked up at our hotel, escorted to the bullet train (actually put us in our seats), picked up at the Kyoto station (a host was waiting on the platform) and taken to lunch. After lunch we started our Nara tour with a knowledgeable guide. We were returned to our Kyoto hotel by the tour bus.
The next morning, the bus picked us up at the hotel and we did the morning tour and afternoon tour of Kyoto. The bus took us to the Kyoto station and the host put us on the bullet train back to Tokyo. We arrived in Tokyo and we were met by another host at the platform. He escorted the group to cabs, which returned us to our hotel.
The only recommendation we have is that the lunch breaks should be a little shorter. This would have provided us more time at the Kyoto sights.
Everyone related to the tour company was friendly and extremely competent. We highly recommend this tour to everyone.
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