Having used Viator/Dark Rome when I was in Rome, I was expecting high standards and wasnt disappointed. We had Patrizia as our guide - she was wonderful - she brought us through the history of Florence in easy steps, building the story and making it very interesting. Bringing us to the main sites, including the Duomo and the Academia Gallery to see the David, we even stopped for ice-cream on the way. The tour group was just 15 people which was the perfect size, making it easy to stay together. Patrizia, a native of Florence, was very engaging and spoke excellent English - my only complaint was the headsets, all our group (of 5) agreed that the sound quality wasnt great, I think because there was only one ear piece, whereas when we did the Vatican Tour we had ear pieces going into both ears - so it made hearing what she had to say, especially when we were walking down a busy street difficult to hear. something worth looking at for future reference. Otherwise an excellent tour, really recommend it, worth every penny!
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