San Diego, California
One suitcase badly smashed in transit, and as we still had to travel to London Heathrow England this made it very difficult having to take this case as cabin baggage.
We were not taken to LA Airport, but instead had to get a taxi from the Hilton Hotel casting $15. I was not told this when I made the booking with Charlene on14 Feb 13.
As far as the trip goes, seats were comfortable,bus clean, and on time. We would use you again, but thought you should know what happened.
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