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Louann H

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Louann H

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May012014

Tour/Activity

Venice Marco Polo Airport Link Departure Transfer

Venice, Italy

My Rating
5 star rating: Highly Recommended

My Review

Very easy-the ride was great.

Apr302014

Tour/Activity

Skip the Line: Venice Walking Tour with St Mark's Basilica

Venice, Italy

My Rating
4 star rating: Recommended

My Review

Nice tour and very informative guide.

Apr292014

Tour/Activity

Venice Grand Canal Boat Tour

Venice, Italy

My Rating
1 star rating: I do not recommend this

My Review

Worst tour I have ever booked. The voucher said the tour was at 5:30. We arrived 15 minutes early and a lot of people were waiting. Finally at 5:30 the "woman in, charge" arrived. She rudely told me my tour was at 4:30 and that we had missed the tour and turned away. I had to get her attention again and asked her to show me the time on my voucher. Only when confronted by real evidence of our reservation would she fit us in on a boat and then acted like she was doing us a huge favor. She has the distinction of being the only rude person we encountered in 14 days. The boat driver spent his time on 2 cell phones and a walkie talkie making it impossible to hear the guide. The guide was informative, but my husband couldn't hear because he was next to the boat driver who was too busy talking on his phones. I have had great experiences with Viatour, but this provider should be dropped.

Apr282014

Tour/Activity

Self-Drive Vintage Fiat 500 Tour from Florence: Tuscan Hills and Italian Cuisine

Florence, Italy

My Rating
5 star rating: Highly Recommended

My Review

What a great tour! So fun after 2 weeks of seeing museums and churches--it was a nice break. Jillian, our guide was fun and so passionate about Florence. Even on a rainy day it was great. The cars are in great shape. Lunch was perfect. I would do it again!

Apr272014

Tour/Activity

Florence Super Saver: Best of Florence Walking Tour, Accademia Gallery, Uffizi Gallery and Florence Duomo

Florence, Italy

My Rating
4 star rating: Recommended

My Review

Very informative guides. I'm so impressed with the knowledge and passion of your guides for the history and art of the city. Florence has many statues of David, but seeing the original was breathtaking.

Apr242013

Tour/Activity

Pompeii and Amalfi Coast Small Group Day Trip from Rome

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

Best day of our trip to Italy! Juan was a great guide. We were lucky to have a good group. All the guests talked and enjoyed traveling together. The drive up the Amalfi coast was beautiful and lunch in Positano was a wonderful experience. Pompeii was an experience. There were 2 people on the trip that could not do the walking in Pompeii. They were elderly with health issues and were upset that they could not physically do the tour. Perhaps it should be noted that this is a tough tour for anyone with physical limitations. Upon getting back to Rome, Juan pointed out a resturant near our hotel that was absolutly the best meal we had in Rome. Just a perfect day!

Apr232013

Tour/Activity

Skip the Line: Vatican Museums Walking Tour including Sistine Chapel, Raphael's Rooms and St Peter's

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

Wonderful tour. I cannot imagine seeing the Vatican without a guide. Maria Teresa was outstanding. Her love of the history and art came through throughout the tour. Her passion and knowledge made the tour perfect. She also went out of her way at the end of our tour to help us book another tour.

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