Randy K

Report problem

My Profile

Randy K

This member is not sharing any profile information publicly.

Apr232013

Tour/Activity

New York City Airport Private Departure Transfer

New York City, New York

My Rating
1 star rating: I do not recommend this

My Review

Our flight plans changed due to cancelled flights. We had to change airlines and instead connecting thru Chicago to La Guardia, we had to connect thru Dallas. I called the car company long distance from Dallas to let them know this and also explained that the flight kept getting delayed so didn't know when we would be arriving at La Guardia. I asked if they track the flight arrivals and was told "No, call back when I know what the arrival time would be". I called them long distance again from Dallas a 2nd time to let them know that the flight was ready to board and we should be at La Guardia at a certain time. However, we ended up sitting on the run way for quite awhile and arrived at La Guardia later than expected. When we arrived, our car wasn't there so I called a third time. They asked me if I had switched airlines, I replied yes, then they asked if I had notified them of this change. I told them that I had called them twice from Dallas and they had no record of this. They told us they would be 15 minutes and to wait outside in the middle island pick up area and look for a car number. After about 15 mins, we saw that car number drive past without stopping and had to flag him down in the middle of the road.

Apr212013

Tour/Activity

Private Horse and Carriage Ride in Central Park

New York City, New York

My Rating
5 star rating: Highly Recommended

My Review

Excellent!! Driver was very friendly and knowledgable. We had a very nice tour

Apr202013

Tour/Activity

Jersey Boys On Broadway

New York City, New York

My Rating
5 star rating: Highly Recommended

My Review

Excellent!! Singing was amazing, seats were excellent!

Apr192013

Tour/Activity

New York City Hop-on Hop-off Tour, Statue of Liberty Ferry Ticket and Top of the Rock or Empire State Building

New York City, New York

My Rating
5 star rating: Highly Recommended

My Review

Excellent! Great way to see a lot of New York in a short amount of time. We paid extra to upgrade to VIP which gave us front of the line. We used this at two bus stops and at the harbour cruise - worth the extra $$

Viator uses cookies to improve your experience on our website. Learn more about how we use cookies and how to change your cookie settings | Close message