We would have liked more guidance and information on how to get the maximum benefit from our visit to the island. Especially regarding the best time of day to explore the reef e.g at low tide or high tide. We just felt abandoned on the island to fend for ourselves. The glass bottom boat was good but the visibility was very poor from the semi submersible and was certainly not worth doing.
Whitsundays, Airlie Beach, Australia
Whitehaven Beach was excellent and we were provided with appropriate stinger suit to explore the waters. The Hamilton Island experience was less rewarding as we felt we needed more guidance on, for example, the location of the restaurant where our lunch was booked and also more information on things to see and do on the island. We felt abandoned on shore to fend for ourselves and as a result did not enjoy the experience as much as we would have liked. We would suggest that you provide each traveller with suggestions for places to see and things to do on the island. We basically feel that we could have booked this trip independently as Viator did not add any value to the experience.
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