The tour was the integration of other excursions making things very confusing. The first tour was the Madrid circuit. The operator took us from the hotel to the city. At the end of the excursion, they left us in the city and the only way back to the hotel was asking people for directions, or by taxi. Luckily, we knew how to get back.
Once we left Madrid, we assumed that our guide would be with us until the end of the tour, but it was not to be. She belonged to the Cordoba, Seville and Granada circuit. We continued on our tour to Valencia and Barcelona after we changed bus, driver and guide near Madrid.
The last day of our trip, they left us at the hotel without transfer. Viator refunded the expenses incurred in hiring a taxi.
Outside these mishaps, the tour is a good value for money, and the operating agency need better communication and organization.
© 1997–2014 Viator, Inc. 330251a All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.