Tour is informative and the Alhambra spectacular. However it's a bit slow going for the following reasons: bus picks everyone up at their different hotels, group stands around entrance receiving instructions about how it will be divided into sub groups, and the tour through gardens and Alhambra is very slow because there are other large tour groups. If we were to do it again, we'd buy our own tickets directly from Alhambra website, rent the audio tours and walk through the site on our own. There are specific hours in which your ticket allows you to enter the Alhambra (our tour went through Generalife gardens first), so keep an eye on that when you purchase the ticket. If possible, try doing Alhambra first and leave gardens for last.
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