Overall we were really happy with the tour, tuscany is gorgeous and did not disappoint! Our guide was fantastic, the lunch with wine tasting was great and delicious! The only disapointment was that our bus had been in an accident the morning or our tour, because of this another bus had to be sent which was 45 minutes late. We were supposed to board the bus at 7:30am and didn't end up being picked up until 8:15am. Our guide did a great job of easing the situation (I actually felt sorry for her). Because of the late start the morning part of our tour felt very rushed, the first town we visited our guide was instructed to cut certain sight seeing things out of the tour to help catch up on the lost time (ie. cathedral), she specifcally said "normally we would ..... but because you guys are running late we can't". This obviously was a bit disappointing as it was not myself or the group that caused the delay, it was the bus. However because things were being cut out of the tour and we felt a bit rushed becuase of it, it felt as though we were paying the price for the delay. Advice for the future, if there is a delay that is out of the tourist control, and the tourist has still paid full price for the tour, the tour should be extended and run late to ensure all sightseeing points remain the same, I didn't think it was fair that the tour cut things out and the priority be to stay on time rather then complete the full tour.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–2013 Viator, Inc. 330264a All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.