nswithers

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nswithers

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Jul222013

Tour/Activity

5-Day Best of Scotland Experience from Edinburgh

Edinburgh, United Kingdom

My Rating
2 star rating: It was OK, but could have been better

My Review

Scenery was fantastic, nice selection of visited sites, historical information was fascinating, felt bus driver (guide) had safe driving skills.
Tour was not a small group with a max of 15 people as described on website but included 30 people. Tour guide obsessed over all the luggage and reminded us daily of bringing too much. Not given printed handout of selected itinerary which was different from the website; no introduction of participants; guide seemed stressed out over accommodating a family who wanted to stay together at a B/B or hotel. Guide's comments were often political and anti English/British crown. The tour was not the place to express his personal views. Guide was burned out and perhaps would benefit from customer service training.

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