Las Vegas, Nevada
Had to wait about 40mins for our bus to appear when we arrived at the airport. Our return journey to the airport was worse they never turned up for us. We phoned the night before to confirm time and pick up point for the next day We were outside our hotel 10 mins before pick up time and waited for 20 minutes. Our concierge at the hotel tried to phone the bus company and was on hold for 20 mins by this time we had been waiting 40mins and finally gave up and took a cab to the airport at a cost of 20$. In future when going to Vegas we will take cabs as we know we will get to the airport at a time we want and they are not too expensive. The bus company did tell us to be outside 10mins early as people can be late and there is a knock on effect for further pick ups. Our hotel The Wynn was at the far end of the strip we were always one of the first to be picked up for trips. Therefore I cannot see why we would have been delayed over 40mins.
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