Landmannalauger is beautiful, but the company provided very poor service:
- Despite Viator contacting them several times on my behalf, they did not get back to me regarding confirmation of pick-up location and time until a day before the trip.
- The driver was experienced, but the tour bus was very old and definitely not the right vehicle for dirt roads. Everyone else in the area traveled by Jeep or off-road bus. The trip was therefore very bumpy and at times I did not feel safe.
- In the National Park, the driver sent us off on a hike (he said that he could not join us as he recently had a knee operation). But the directions he gave us were very poor and we got lost. As a result, we did not find the path and had to find our own way cross country through the lava fields. I am an experienced hiker but despite that fact found this extremely dangerous.
I'm in Iceland often but because this trip was clearly not worth the money I paid for it I will not book any more tours with this provider.
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