London, United Kingdom
I was really looking forward to taking this tour after reading all the amazing comments, however this was the worst tour I have ever taken in all my travels. Trying to find the coach station was a mess and once we got there we couldn't use our e-vouchers to board the bus as originally stated on all documentation from viator. We had to queue up at the kiosk in order to print out a hard copy of our voucher. Once on the bus we discovered that the tour would be conducted in English and Japanese which meant we had to listen to simultaneous commentary which was always rushed. It never felt like we got the whole story as the guide would jump quickly between the 2 languages and nothing was ever explained in depth and nothing sank in. Once we reached Leeds Castle we did not in fact have our own tour guide to show us around the grounds or give us a private tour as stated on the tour description, this was very disappointing. Once inside the castle the 'guide' in each of the rooms themselves knew little about the castle. Once we went back to the bus we found that our guide had been replaced with Edward who stated that there had been a swap due to personal reasons and conflict with passengers on the other tour bus. Within 15min the same thing occurred on our bus. Edward made a few not so politically correct comments towards other nationalities which upset a portuguese family in front of us. Edward wasn't much of an improvement on Christine (our previous guide) either. He spoke even more quickly and was very cocky when the portuguese family asked him to tone down his comments, asking if they didn't have a sense of humour. Finally we saw one cliff from the cliffs of dover which wasn't the most scenic, and as the previous customers had said, it was very rushed.
I booked this tour having read all the amazing feedback about the guide, Joy. She was amazing and definately did not disappoint. She went above and beyond expectation. I've done a lot of guided tours before and without a doubt this was the best tour I've ever taken. The entire time she gave us indepth explanations and tied it all back to her detailed storytelling of Greek Mythology. This 10hour tour flew and I was sorry to go once we got back to Athens. I can't recommend this tour enough!
This tour was amazing! Our guide at Versailles full of knowledge plus he always added more interesting facts whenever we asked questions. We asked so many questions and we was extremely patient and happy to answer. His knowledge had no limits. He spoke clearly and slow enough to understand and absorb the many details of Versailles' rich history. This full day private tour is a must! Versailles is just too big and crowded to managed alone.
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