Craig M

Report problem

My Profile

Craig M

This member is not sharing any profile information publicly.



45-Minute Open-Door Volcanoes Helicopter Flight

Hilo, Hawaii

My Rating
5 star rating: Highly Recommended

My Review bombarded me with so many e-mails after I booked the trip that I missed the e-mail saying they could not accommodate me. Two days after I booked the flight they e-mailed me saying the time I selected was unavailable. Two days! By that time I did not have web access. My son and I drove two + hours only to find out that we had to wait over four hours for our flight.

The flight was worth it and the company we book was very nice, but to waste four hours is unacceptable. When the tour company contacted Viator about this, they said nothing could be done. Apparently from the tour company this has happened more than once.

Viator uses cookies to improve your experience on our website. Learn more about how we use cookies and how to change your cookie settings | Close message