Our tour ended up being with HoloHolo Charters and they were simply wonderful. They had our Viator reservation and it was no problem at all to confirm our booking. Having been on another NaPali sunset dinner cruise, I can say without question that the HoloHolo boat is by far the better experience. More seating both outdoors and inside as well as two bathrooms. These are located on the single, main deck as opposed to having to go down tiny winding stairs on a rocking boat to get to the "Head". The crew (Captain Glenn, Matt and Kelly) couldn't have been more attentive, with getting drinks, assistance navigating around the boat, and with any questions regarding the history or landscape of Kauai. We were blessed with almost perfect conditions with regards to the weather and the waves and were able to go quite close to the coast and had numerous whale and dolphin sightings. I know this is not always the case so we knew how fortunate we were! I personally am not prone to seasickness at all and had no problems, although a couple of passengers did feel queasy. But Matt and Kelly were both right there to administer aid with dramamine and ginger ale the moment they began to feel the symptoms. Viator leads you to believe that the menu will be appetizers, and I suppose that is because they book you with whatever cruise company has availability, but know that your menu may not be exactly as stated. But really - who goes to the NaPali coast for the food?! The view is really the draw! And the NaPali coast is breathtakingly spectacular!
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