Giverny was lovely, as was lunch. The horror was Versailles. Never should any tour offer a tour where the entrance is not timed. It was so crowded we could see nothing and hear nothing. Our guide was the worst I have ever experienced. The audio units were not working, which he seemed to think was our fault. His mike was no working, which he also seemed to think was our fault. My friend and just walked outside to wait for our bus because it was useless inside. I know you have no control over how a venue operates but you do have control of what you offer. Clearly, aug is not a time to offer Versailles. We paid a lot of money for this tour and only received half the value. I do hope you will find out who our guide was and make sure he understands in the future that we are the customer.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–2015 Viator, Inc. 330213 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.