San Antonio, Texas
The bus was an hour and a half late. We were supposed to leave at 9:00 and did not leave until 10:30. When the bus driver did show up he seemed apologetic and told us that the trip would not be cut short at all and we would still get to have the allotted amount of time at each stop. He kept his word, however about half way through the tour he became a kind of rude and grumpy and remained that way the rest of the trip. When we got back to San Antonio my friend accidentally left some gifts items on the bus and we tried to waive him down but he didn't stop. She called daily for the next week trying to recover her items but the tour company kept saying that the bus hadn't been cleaned yet. Then when it finally was cleaned her items were no where to be found.
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