We made the mistake of going on a Sunday - when pilgrims and mass attendees all visit the Basilica. We spent 3+ hours on the bus round trip, but only spent 2 hours at Montserrat. 30 mins on the bus was spent waiting for the bus to enter the parking lot, because it was so crowded. We could not take the funicular, nor go inside the basilica, nor see the black madonna, nor hear the children's choir because of the crowds and the short time . Next time, we will visit during the week.
Wonderful!! Hugo, our tour guide, was very informative; Felix, our bus driver, was careful yet arrived at all our destinations on time. The local tour guides were great - they highlighted the main attractions of each city, and gave suggestions on what we should go see on our own. We spent a lot of time on the bus, traveling between cities, but the scenery was beautiful and Hugo gave us historical and regional information as we drove by.
One thing I'd like to suggest is that travelers be given a list of attractions that are NOT included in the tour (i.e. museums, basilicas, historical buildings). We did our own research and knew what spots we would visit on our own. However, there were travelers in the group who were clueless about what to visit when the local tours ended.
Overall, I highly recommend this trip. From beginning to end, we were delighted with the service!!
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