James O

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James O

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Sep012013

Tour/Activity

Private Viewing of Stonehenge including Bath and Lacock

London, United Kingdom

My Rating
5 star rating: Highly Recommended

My Review

It was spectacular to be within the stones themselves, and the sunset was gorgeous. Even on the way back from our viewing, the scene of the stones against the vivid pinks of the sunset in the turquoise colored sky took my breath away. Our guide, Paul, was charming and informative. An altogether lovely experience.

Aug312013

Tour/Activity

Buckingham Palace and Windsor Castle Day Trip from London

London, United Kingdom

My Rating
2 star rating: It was OK, but could have been better

My Review

The tour was fine once we received our tickets, but our guide, Becky, was 45 minutes late meeting us (a large number of us waited at first patiently and then not so patiently) and offered no apology or explanation for her delay. In fact, her behavior was surly at best. Although the group managed to contact someone at the office by phone, we were told nothing but that someone would be along in ten minutes which ultimately turned into forty-five. We received no explanations from this contact nor any apology either. Had I not had good experiences on my other tours booked through Viator, I don't know if I would use them again. As it stands, I still am waiting for an apology and explanation.

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