New York City, New York
Overall the tour was fantastic.
The driver collecting us from the hotel was very rude and drove badly to the airport. All pickups were late.
Person who met us at JFK Airport was also rude, when we asked him any questions he said we should wait until the whole group was together so he didn't have to say everything 30 times.
For the trip back the organisers had already collected Boarding Cards and my boyfriend and I were not sitting next to each other, it was the same for a few of the other couples too.
Tour Guide was very dull, boring and didn't have a sense of humour. From the time we left the falls till we arrived back at Buffalo airport he kept teling us he wasn't paid and that he relied on tips. He must have asked 8-10 times for tips.
Driver collecting taking us back to the Hotel was late, talked constantly on his mobile phone while driving and dropped us off more than a block from the Hotel because he said it was out of his way.
The airline used - Jet Blue was amazing, check in was easy, staff were friendly and plane took off and landed on schedule.
Niagara Falls is unbelievable, scenery is spectacular.
Didn't queue for the Maid of The Mist Boat.
Crossing the boarder as part of the tour group was painless.
Lunch was fantastic with a great view of the falls.
Stopped at some fantastic spots on both the Canadian and American side of the Falls. Fantastic opportunity for photo's.
Would definitely take the tour again and recommend it to my friends but I do hope they sort out the transfers and guides.
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