San Francisco, California
Bus was not on specified corner at Union Square. Lucky there was a rep/sales guy there to take us to the opposite corner where the pick up location had been moved to. No mention of this change in Viator booking. First bus was fairly comfortable, but our driver was insane. And the tour guide was more interested in her cell phone messages then giving us decent information. We got off at Fishermans wharf, and the next bus we got on was very old and uncomfortable wooden seats. Had to travel over the Golden Gate and back on the crappiest bus ever. But our driver/tour guide Willie was entertaining....at least in the beginning, then his whole schtick got a little old after about an hour. stopped at Haight-Ashbury, got the last bus back to Union square. Tour guide was a young kid who didn't know too much about anything. I would recommend a different bus company for a hop on hop off tour, the Big Red Bus seemed new and comfortable. We booked a 2 day tour with Super Sightseeing, but didn't bother using them the second day.
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