Our 13 year old daughter and her friend loved riding the segways. The guide did an outstanding job of patiently teaching everyone how to use the segway safely. I would have like more historical and art history information during the tour, and the chance to go inside some of the buildings.
Our private guide was professional, knowledgable and highly effective at navigating us through the crowded museum. I would recommend her services to anyone.
It was very cool to be able to see the lower and upper levels as part of a small group. I would certainly recommend this option to other travelers. I was only moderately satisfied with the knowledge level and historic information we received for our guides. I took this tour 2 years ago and our guide was much better then. Also, they ended up combining our small group with another for the lower and upper levels so that we ended up with more like 25 people to our group versus the 12 we paid for as a small group. I would call this a "bait and switch" as we paid for the smaller group tour, but did not actually end up in one.
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