Gian B

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Gian B

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May182013

Tour/Activity

Alentejo Wine Region and √Čvora Day Trip from Lisbon

Lisbon, Portugal

My Rating
1 star rating: I do not recommend this

My Review

My partner and I went on this tour with a lot of excitement. Our tour group was a mix of Portuguese and English speaking travelers. The English speaking group received significantly less explanation of the sites, especially at the winery (at one point, the guide gave nearly 20 minutes of storage and processing explanation to the Portuguese travelers and less than one minute in English). When I mentioned to the guide that we were interested in more information, they were snarky with me and said that there would be more to come. There never was more details given. On the ride home, the English speaking group all shared our frustration, but there seemed to be little concern from the guide.

With exception of the winery, most of the sites seemed surprise at a group of 23 people showing up at once. Our guide had to discuss, sometimes argue, with the ticketing agents to let us all in at once. It often meant all of us would stand around in crowded doorways to wait for entry to be allowed. The tour seemed very poorly planned and I am not sure they even notified the sites of our tour.

Finally, I mentioned in the booking that I am vegetarian and that if it could not be accommodated for the during the meal, to let us know so I could plan ahead. We were never contacted and the meal had meat in every dish, with the exception of a green salad. When I was trying to leave the restaurant to go find a snack, the tour guide physically grabbed me and tried to make me stay. I explained that there wasn't anything that I could eat, but she kept telling me to eat a salad. Even one of the Portuguese travelers tried to step in and stop me from leaving (I was going across the way to a convenience store) and told me to eat the potatoes with pork (he was trying to help by telling me to eat around the pork). It was embarrassing to be called out in front of the group and frustrating that the guide tried to prevent me from getting food that I could eat.

I would not recommend this tour.

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